2009
Looking For A New Job
After being layed off, Neli begins to look to a new career opportunity. Being dog owners, she looks to learn how to groom from the hands of experienced Dog Groomers.
After a few months, she learns the trade.
GET TO KNOW our family
We're a Dog Loving Family, that's why we got into this business!
Our journey as Dog Groomers!
Here is the story on the journey of how The Pack Leader came to be!
2010 - 2012
Bought Our First Van
John who was working as a car inspector at a local auction sees a used Mobile Grooming Van for sale. They decide to pull to trigger and invest years of savings into buying it.
Now the business is up and running on the road!
2012 - 2019
Full Schedule
Due to the attention to detail, care, and customer satisfaction, a couple of years after opening The Pack Leader Schedule had reached full capacity and was unable to take new customers...
Not a bad problem to have. :)
2019 - 2022
Best of City
The Pack Leader is awarded Best of the City and entered into the Business Hall Of Fame by Fremont City's Award Program.
We continued to receive the award for the next 4 years.
2022
Headed to Texas
While visiting Texas, we fell in love with the people, the location, and the culture. After long period of consideration, the decision to relocate was taken. We uprooted our business, and moved to the city of Heath, just east of Dallas.
2023
New Beginnings
Now that we are in a new area we are looking forward to new beginnings for The Pack Leader. We are rebuilding by doing what we do best, making sure that every customer and dog that we service, feels like family. We believe in quality over quantity and we look to reflect that in everything we do!
Our mission
Making every customer and pet feel at home and that means an experience that makes you feel like family. If there are ever any questions or concerns or if you just need some help or advice, customer or not, we welcome you to reach out to us and we will always do our best to be of service.
Our family
John Lima
Owner/Pet Groomer
Raised on a farm in Brazil, John has worked with animals his whole life. He's passionate in building a relationship with every animal he works with.
Neli Lima
Co-Owner
Neli was The Pack Leaders first groomer. She pathed the way for what the business has become by building a solid foundation through her detail oriented grooming.
Joao Felipe Lima
Marketing
With a background in video and different skills, Jay takes care of The Pack Leaders Marketing needs.
Customer testimonials
"He will treat you and your dog as complete family and he will go above and beyond for you and your pet. I could not recommend him more. I truly love him as a groomer and as a person..."
Ann G.
Long Time Customer
We had The Pack Leader groom our dog Gracie for ten plus years before we lost her. So when we welcomed Murphy into our family, we knew that we wanted them to give him his first puppy grooming. We were lucky enough to have them be able to do that before they moved locations.
They are so patient and so kind. We were so grateful.
They are so patient and so kind. We were so grateful.
Lisa Souza
Long Time Customer
What our clients say about us
These guys have been caring for my dogs since you could hold them in one palm. The dogs love them, and at this point, their work has been stellar. I trust them with my key, alarm code and dogs. I must say, I trust them with all.I happened to come across a negative review todaythat bothered me. I am 150% sure they did everything they could to get the dog that ran. I know for a fact that, being the wonderful people they are, they didn't want to worry you immediately. Dogs take off sometimes. That's what they do. Maybe look in to a little more security in your environment to see how the dog escaped. They are very careful to make sure mine are secure before they leave. If mine ran it would be because a unsecured are, of my fault, was present. I think your review is a bit harsh, and, you found your dog. The pack leader is number 1 in my book. And I have and will continue to recommend them always. They are the best in their work and competence.
Tom H.
review on Yelp 5/29/18
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My dog is very difficult to groom, a Lhasa Apso with an aggressive attitude towards any type of grooming procedure. John has very patiently been working with him. Would definitely recommend him for anyone needing an experienced groomer.
Nancy I.
review on Yelp 8/29/20
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Nelli and John have been grooming my Zoe for a few years now. They do a wonderful job and always treat her very kindly. if they see any problems they inform me so I can have it taken care of. Don't know what I would do without them.
Judy H.
review on Yelp 6/12/15
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HIGHLY RECOMMEND!!! Neli is the BEST!!! I have a Scottie who is VERY aggressive. He has been turned down by numerous groomers, but not The Pack Leader! Neli, with her special touch, was able to fully groom my Scottie - even his ears and paws!!! Neli and her husband truly take the time and care for your dog. They are very efficient at everything they do, I AM EXTREMELY HAPPY with my Mickey's new haircut!!! Thank you so much!
Justine D.
review on Yelp 7/17/12
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We've been using The Pack Leader for a couple years and they are the BEST! John and Nellie showed up the first time after our previous groomers moved out of state and it was like I already knew them. Very friendly people with a passion for dogs! They recently started to expand the business and added a new groomer, Laura. She is just as fantastic as John and Nellie and the pups love her! With 2 vans in operation now, they are slowly picking up new clients. If you haven't tried them yet and you are looking for a fast and friendly groomer that comes to you, The Pack Leader is the way to go!
Michelle R.
review on Yelp 9/2/16
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John has been grooming my Mother's two cockapoos for several years. They always look amazing. They are excited to go with him! John has such a passion for grooming and his knowledge and skill shows with every groom. He shows the dogs in his care such respect and love. John actually inspired me to become a groomer myself! Thank you John for taking such good care of my Mom's doggies, making them look great, and for introducing me to my dream job!!
April G.
review on Yelp 10/26/19
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I've had a few nightmare experiences with pet groomers so I decided to switch to mobile grooming. I'm so happy to have found The Pack Leader! They take such good care of our beloved dog (who is older and suffered an injury) and the attention they give to his well-being is priceless. I would never go anywhere else and highly recommend their services. If you love vour pet as much as we do, give The Pack Leader mobile grooming a call.
Teresa T.
review on Yelp 7/14/16
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I've been using the Pack Leader for over 6 years now on a regular basis for our two little dogs. Not only are my dogs extremely well taken care of in all aspects but they always return smelling and looking amazing. I can tell they truly love what they do and truly care for animals. Professional with love and kindness. Can't ask for better than that.I feel like the Pack Leader is part of our family. Many thanks to them for the years of service.
Julie A.
review on Yelp 10/6/16
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We have two poodle mixes that were in very desperate need of a grooming. We had been trying to do the work ourselves for a while and realized we weren't up to the task! Our poor dogs were shaggy, had mats and were NOT happy. I called The Pack Leader and spoke to John, who was so reassuring and went out of his way to find an appointment for us. He and Neli arrived in their spotlessly clean van, gave us a quick tour, and went to work on our pooches. Our dogs emerged from the van beautiful, clean, smelling great, and most of all relaxed and happy. Which of course made me feel relaxed and happy! On top of that, John and Neli offered to answer any questions I had, and showed that they obviously LOVE dogs.I was very happy with The Pack Leader. This was by far the best "grooming experience" I have had, and I'm sure my dogs would agree!
Marsie E.
review on Yelp 9/29/14
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Our dog can be a bit aggressive when being groomed and has been turned away by other groomers. The Pack Leader came to my house and I could immediately tell they had a lot of experience with calming down dogs. They took their time and did a wonderful job grooming my dog! They were so calm and professional and thorough. I would definitely recommend The Pack Leader!
Stephanie N.
review on Yelp 6/13/14
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I've been looking for a groomer who can make my dog look cute. I'm a very picky person and The Pack Leader not only met my requirements, they exceeded my expectations. They did a magnificent job with my little Maltese and have decided to use them as my dog's primary groomer on a permanent basis. I highly recommend their dog grooming servIces.
Jane F.
review on Yelp 10/30/14
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John and Nellie are angels. I have a 2 yr old toy poodle mix that I got when he was just about 5 weeks old. Taken too early from his mother, covered in fleas, with an open sore half the size of his body. Who knows what else my poor Giuseppe had encountered before I rescued him. He is very loving, but very afraid of everyone. He has beautiful hair but no groomer would touch him because of his aggressive (fearful) behavior. These angels, John and Nellie, agreed to try. They not only tried, but Giuseppe looks perfect, AND he warmed up to them. John even took him for a walk around the court afterwards. I cannot thank them enough and they will be in my heart for life because of the care they gave my pup. I'm so relieved to finally have a groomer for my troubled little guy. Angels.
Marie M.
review on Yelp 6/6/13
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*Final pricing is always issued on sight.
We do not take dogs 60lbs due to the size of our tub.
Our Mission is to make you and your dog feel like Family.
4.8 star service
More than 100 happy customers